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09 February 2010
 
 

Measure, Perform, Remeasure

A new and powerful tool that enables teams to diagnose and focus their attention on the critical factors impacting their performance; the Performance Climate Survey® (PCS®) can be used with teams of any size at all levels. PCS® provides a mechanism for progress tracking and benchmarking.

 

PCS® was designed by Gordon Mackenzie-Philps a leading performance consultant from the UK. It is based on over 20 years research and experience of coaching and facilitating World class teams in business, government and sport.

PCS® draws on the latest research in team performance and references over 50 years of robust work in the field. PCS® is designed to enable team leaders, managers, coaches and facilitators to focus their attention on the areas that will make the biggest difference to a team’s performance and provides a vehicle to track their progress over time.

For organisations, PCS® allows you to track the performance of multiple teams, functions and divisions and rank their performance using a bespoke Performance Climate Dashboard®.

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Testimonials
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Driving performance in the public sector - 08 September 2008

Transport for London is responsible for all of London's road, rail and underground infrastructure. They are the latest organisation to adopt the Performance Climate Survey.

“It is essential for the safety and the smooth running of the capital that our teams and leaders perform well. PCS helps us track our performance and keep London moving.”

Senior Manager, Transport for London

 Transport for London

 
Putting Performance First - 01 July 2008

We find PCS an incredibly valuable and reliable tool - it is highly rated by our clients which range from Fortune 500 companies to smaller independent organisations. One of our biggest projects has been with over 200 teams in 14 countries. The survey allowed our client to track the performance of every team and leader over time and identify where problems were occurring. The dashboard and new format are excellent. We love the way we can brand PCS with the clients own logo giving greater ownership and identity right from the start.”

Managing Director, Performance First Limited

 Performance First

 
Satisfied customers across Europe - 09 September 2007

"PCS has been invaluable in enabling us to focus and improve our performance in delivering great service."

Director Customer Services EMEA

 
BWH Water wet their appetite - 01 June 2007

Bournemouth and Hampshire Water trial PCS with positive results:

“We recently put PCS to the test and trialled it with a number of our teams. We deliberately chose a mix of good, average and known problem teams for the trial. Not only did PCS accurately identify the teams performance but ranked them in a really helpful percentage order from high performance down. It also gave us valuable insights into the causes of underperformance and how we could put things right as part of the feedback.”

Training Manager, BWH Water

 

 

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